FAQ

Frequently Asked Questions

Q: How do I play Radix?
A:

Players can join the Radix Endeavor game world by creating a player account. Click on "Play Game" in the main menu, then click on the "Register an Account" link. More details here.

If you are a student and are playing The Radix Endeavor through a school or community program, your teacher or guide would have created a Student Account for you in Radix. You will be assigned a username and password to log in when your teacher/guide is ready to begin the journey into Radix as part of your program's curriculum. You will still have the option of creating your own avatar and character name.

Teachers are encouraged to check out the Teachers section for more information on our research plan options. More details on getting started with a Teacher's account can be found here.

Q: I've registered for an account but I'm still not able to get into the game. What do I do next?
A:

Take a look at the list of tips on the Technical Support page here. We've gathered a few more pieces of information to help you troubleshoot.
If you continue to experience issues accessing the game, please contact us! We're happy to help.

Q: How much does it cost to play or use Radix?
A:

Radix is free to use. We are supported by a grant from the Bill and Melinda Gates Foundation.

Q: How do I know if our school requirements will run Radix?
A:

Radix is cross-platform and played entirely online. It requires an Internet connection, any standard web browser, and the Flash plug-in.

Minimum System Requirements:

  • Windows and Macintosh
  • Microsoft Windows XP or Mac OS 10.6
  • Modern Intel Core series or AMD Athlon Processor @ 2GHz or faster
  • 1GB of RAM
  • 1024 x 768 display (1280 x 800 recommended) with 16-bit video card
  • Internet Explorer 8, Firefox 22, Chrome 27
  • Adobe Flash Player 11.2 Download
  • Broadband Internet Connection required for online access to Radix

Recommended System Requirements:

  • Windows and Macintosh
  • Microsoft Windows 7 or Mac OS 10.8
  • Modern Intel Core series or AMD Athlon processor @ 3GHz or faster
  • 2GB of RAM
  • 1024 x 768 display (1280 x 800 recommended) with 16-bit video card
  • Internet Explorer 8, Firefox 22, Chrome 27
  • Flash plugin installed and updated. Download
  • Broadband Internet Connection required for online access to Radix
Q: I teach at a private school, can I still use Radix with my students?
A:

Absolutely. Create a teacher account! Click on "Play Game" in your top menu bar to get started, then select "Register an Account."

Q: How do the external assessments work?
A:

High school math or biology teachers are invited to use the external assessments as part of the pilot. These are online tests that are taken pre and post quest use. If you are interested in using the assessments, please register for Pilot Option B and we will send you more information. Please see the Teachers section for more information on our Pilot Options.

Q: I’m a homeschooler/parent of a homeschooler. Can I participate in the pilot?
A:

Yes! You can participate in Pilot Option A. No formal enrollment is necessary. You can simply make an account and begin playing.

Q: Does Radix work on iPads or other mobile devices?
A:

No, unfortunately The
Radix Endeavor is built in Flash and as such does not work on most
mobile devices at this time. Please refer to the minimum system requirements for more detailed information.

Q: Do I need to fill out consent forms in order to participate in the pilot?
A:

No. Unless researchers are coming to visit your classroom, external consent forms are not necessary. Players must agree to the user license agreement in order to play. No individual identifying information is being collected. If you have concerns about data use and privacy, please contact us for further details.

Q: How can I track student progress?
A:

Student progress can be tracked using the teacher dashboard. Individual and class progress are available. To best track progress, make sure that you assign the quest to the students.

Q: What kind of data is the game collecting?
A:

The game is collecting information including player time spent in game, teacher dashboard use, and quests completed. More specifically, it logs data about what correct and incorrect game objects students turn in as they play through quests, and how they answer questions that are part of quests.

Q: Will I be able to control who my students are talking to in the game?
A:

Yes. As a teacher, when you create a class you can set the chat permissions that determine whether you students can communicate with your class, school, or all schools.  We keep students associated with schools on separate servers from player accounts not affiliated with schools. All chat is logged.

Q: How can I access student chat and mail history?
A:

Unfortunately chat and mail logs are not available through the Teacher Dashboard at this time. However, the Radix Team can pull them for your classes as needed. If you would like this information, follow these instructions:

  • Email radixhelp (at) mit (dot) edu
  • Put “Chat/Mail Log Request” in the subject line
  • Include your (the teacher’s) username
  • Include the name of the class(es) whose logs you want
  • Specify whether you want chat logs, mail logs, or both
Q: Can I add words to the game’s profanity filter?
A:

Teachers cannot directly customize the “blacklist” of words which are censored by the profanity filter. However, if you have come across words that you think should be added, please email your suggestions to radixhelp (at) mit (dot) edu. Once we have collected a number of words that should be considered profanity, we will periodically update the blacklist. We appreciate your help in fine-tuning this safety feature.

Contact Us

To all the teachers, students and players who participated in our 2014-2015 research project: THANK YOU!

The Radix Endeavor Project is now on hiatus. User support will be limited starting 2016 as we re-allocate our research staff onto other projects at MIT STEP Lab. While you can continue to reach us via our contact form, we will be unable to reply to your requests quickly and regularly.

The good news is that The Radix Endeavor STEM MMO game will continue to be available to all interested teachers, students and players and we hope that you will leverage it in your classrooms!

For anyone interested, the MIT STEP LAB has a number of opportunities for teachers and others to be involved with various projects. To find out more about upcoming opportunities, visit our website: http://education.mit.edu